We begin processing orders immediately. If you need to cancel your order you can call us at 1-844-iHR-5509 / 1-844-447-5509 within 1 hour of placing your order so we can try canceling it for you. We will make every effort to honor your cancellation request! If your order has already begun processing, unfortunately, we are unable to grant your cancellation request.
Shoppers generally appreciate how quickly we process and pack orders. However, we understand this can be frustrating should you decide to cancel an order before it ships and are informed it's too late. Don't worry, you can use our online return system within 30 days of your order date and send it back to us. For more details, see our Return Policy.