INTERNATIONAL RETURNS

Click here to start processing your return

HELPFUL TIPS

  • Once your return is approved, you will receive a notification email with instructions.
  • Return your item(s) using your local Post Office
  • When you send in your return item(s), please send it back in a secure package.
  • Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in transit.
  • If the return was due to an error of ours (for example, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. Please use Standard Mail. We will only cover the shipping cost for Standard Mail by issuing you store credit.
  • At this time we are not able to send out a prepaid shipping label for orders outside of the USA.
  • Returns are processed within 3-4 business days of being delivered back to our Warehouse.
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Closed on Major U.S. Holidays
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1-844-iHR-5509 / 1-844-447-5509