Payment
Frequently Asked Questions
- Order Verification
- What payment methods do you accept?
- How long does it take for my refund to process?
- When placing an order, I get an error message stating there has been an authorization failure. What went wrong?
- Was I charged twice?
- Why is the charge on my account different from the total shown in my order confirmation email? (International orders (CAD, AUS, etc.))
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Support Hours
Monday - Friday
9AM - 8PM PST
Closed on Major U.S. Holidays
Call Us
1-844-iHR-5509 / 1-844-447-5509