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Frequently Asked Questions

My lights are displaying a red hue.

When your light batteries are low your lights will begin to display a reddish hue. Try changing your batteries for brand new ones, or charging your batteries if your flow toy comes with a rechargeabl…

Updated 2 years ago by Garrett Smith

My Glove Lights will not turn on.

Our glove lights come with a feature called 'eLock'. This function is to prevent your lights from turning on during transit and to help preserve battery life when stored away. 1. TO LOCK With the lig…

Updated 2 years ago by Garrett Smith

The item I want is sold out! When will it be back in stock?

Because all of our products require different lead times, we cannot give you an exact date when something will be back in stock. If you would like to be notified when an item will be back in stock, y…

Updated 2 years ago by Garrett Smith

Where can I find the Size Chart?

Click on the Size Guide link located directly above the Size Options on a product page. You can find the Size Options to the right of the product photo and above the “add to cart” button. If you have…

Updated 2 years ago by Garrett Smith

Do your clothes shrink after I wash them?

All of our garments come with specific wash/care instructions to help you prevent damaging your items. Keep in mind, we offer many different types of fabrics on our site and every fabric needs to be…

Updated 2 years ago by Garrett Smith

Do you sell any brands other than iHeartRaves?

We are proud to offer many of our favorite brands on iheartraves.com! From our sister brands, EmazingLights and INTO THE AM , to industry leaders like MYVL and YRU, we have everything to make you loo…

Updated 2 years ago by Garrett Smith

What is the best way to wash my sequin/rhinestone bra?

We recommend hand washing your specialty bra in cold water with mild detergent. Be careful not to scrub too hard as this may damage your bra. Line dry only!

Updated 2 years ago by Garrett Smith

How do I factory reset my lights to the default settings?

While your light is OFF hold down the button until you see a white flashing light. Select High White and your lights will reprogram back to their default programming. If you change your mind, just se…

Updated 2 years ago by Garrett Smith

I really like an item I saw on your Instagram, how do I find it on your site?

We've made our Instagram shoppable! Just click here to shop your favorite looks!

Updated 2 years ago by Garrett Smith

California Proposition 65

The following is a notice to residents of California regarding Proposition 65: California’s Proposition 65 entitles California consumers to special warnings for products that contain chemicals known…

Updated 2 years ago by Garrett Smith

What sizes do you offer?

We are proud to offer rave gear in diverse sizes and are committed to expanding our product selection daily. Most products have a Size Guide in the production description as our sizes differ based on…

Updated 2 years ago by Garrett Smith

How do I clean my fluffies?

We've created an easy 7-step process for you to follow: Grab your dirty Fluffies and head to your laundry room or any room with a hand wash sink. Bring mild detergent, hangers, and a small plastic co…

Updated 2 years ago by Garrett Smith

How do I wash my clothes?

Polyester. When washing an "all-over-print" item, it is important to follow these instructions: Wash your item inside-out in cold water. Use a gentle wash cycle. Hang dry to avoid pilling (lint balls…

Updated 2 years ago by Garrett Smith

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