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Frequently Asked Questions

How do I clean my fluffies?

We've created an easy 7-step process for you to follow: Step 1: Grab your dirty Fluffies and head to your laundry room or any room with a hand wash sink. Bring mild detergent, hangers, and a small pl…

Updated 2 months ago by Garrett Smith

My eLite 1-Mode Light is flickering and keeps turning off. (Used in Starter Glove Sets)

Try removing the bulb from the chip, then carefully bend the prongs either inward or outward slightly depending on the way it's already bent. Then place the bulbs back into the chip. If your light do…

Updated 2 months ago by Garrett Smith

My lights are displaying a red hue.

When your light batteries are low your lights will begin to display a reddish hue. Try changing your your batteries for brand new ones. Remember, the more you use your lights the faster the batteries…

Updated 2 months ago by Garrett Smith

What do you mean when you say the product is "handmade"?

A lot of the products sold on our site are actually made by hand. We employ many skilled artisans that help bring our creative visions to life! All products that are "Made to Order" are actually hand…

Updated 2 months ago by Garrett Smith

My Glove Lights will not turn on.

Our Glove lights come with a feature called 'eLock'. This function is to prevent your lights from turning on during transit and to help preserve battery life when stored away. 1. TO LOCK With the lig…

Updated 2 months ago by Garrett Smith

The item I want is sold out! When will it be back in stock?

If an item you want is currently unavailable, you can add your email address to the “back in stock” notification box on the product page. Once the item is restocked, you will receive an email letting…

Updated 2 months ago by Garrett Smith

Where can I find the Size Chart?

Click on the icon located directly above the Size Options on a product page. You can find the Size Options to the right of the product photo and above the “add to cart” button. If you have any questi…

Updated 2 months ago by Garrett Smith

What is a "crafting period"?

A crafting period refers to the time it takes us to create your "Made to Order" item(s). For example, if you purchase a product with a "7 business days" crafting period, that means your product will…

Updated 2 months ago by Garrett Smith

Can I wash my LED T-Shirt?

Yes, no one likes a stinky raver! :) Simply, detach the battery pack from your shirt and follow the care instructions on the inside label. We highly recommend hang drying your LED T-Shirt and not put…

Updated 2 months ago by Garrett Smith

Do your clothes shrink after I wash them?

All of our garments come with specific wash/care instructions to help you prevent damaging your items. Keep in mind, we offer many different types of fabrics on our site and every fabric needs to be…

Updated 2 months ago by Garrett Smith

Do you sell any brands other than iHeartRaves?

We are proud to offer many of our favorite brands on iheartraves.com! From our sister brands, EmazingLights and INTO THE AM, to industry leaders like MYVL and YRU, we have everything to make you look…

Updated 2 months ago by Garrett Smith

What is the difference between "Ready to Ship" and "Made to Order"?

Garments that are "Ready-to-Ship" ship directly from our California warehouse within 1-2 days from the time you placed your order. Garments that are "Made-to-Order" are handmade after your order is p…

Updated 2 months ago by Garrett Smith

What is the best way to wash my sequin/rhinestone bra?

We recommend hand washing your specialty bra in cold water with mild detergent. Be careful not to scrub too hard as this may damage your bra. Line dry only!

Updated 2 months ago by Garrett Smith

How to wash our wool hats?

"Hand washing is often considered to be the safest method of washing wool accessories because it offers complete control over how the material is handled. While the newer washing machines today offer…

Updated 2 months ago by Garrett Smith

How do I factory reset my lights to the default settings?

While your light is OFF hold down the button until you see a white flashing light. Select High White and your lights will reprogram back to their default programming. If you change your mind, just se…

Updated 2 months ago by Garrett Smith

I really like an item I saw on your Instagram, how do I find it on your site?

We've made our Instagram shoppable! Just click here to shop your favorite looks!

Updated 2 months ago by Garrett Smith

California Proposition 65

The following is a notice to residents of California regarding Proposition 65:. California’s Proposition 65 entitles California consumers to special warnings for Products that contain chemicals known…

Updated 2 months ago by Garrett Smith

What sizes do you offer?

We are proud to offer rave gear in diverse sizes and are committed to expanding our product selection daily. Most products have a size chart in the production description as our sizes differ based on…

Updated 2 months ago by Garrett Smith

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