My package was lost. What now?

Just like anything else, mail carriers are not 100% accurate. Please confirm the shipping address on your order is correct. Then please go through these precautions to confirm the status of your package:

  • Look for a "notice of attempted delivery" that is frequently left on your front door or mailbox and follow the directions on the notice.
  • Look around the delivery location for your package (mailbox, porch, front door, back yard)
  • See if someone else accepted the delivery (family members or neighbors)
  • Sometimes packages may say delivered up to 1 business day before arrival.

If you think your package is lost please contact support@iheartraves.com.


How did we do?


iHeartRaves Help Center (opens in a new tab)

Powered by HelpDocs (opens in a new tab)